bars icon

Menu

close icon

Close

Close

London's trusted window installation service — call us for a free site survey.

Get a quote

Help & Support

Frequently Asked Questions

Find answers to the most common questions about our sash window repairs, restoration, double glazing, and heritage compliance services across London.

Trusted & Accredited
FENSA Registered City & Guilds Accoya Approved Contractor Google 5 Stars Checkatrade

Your Questions Answered

Below you will find answers to the most common questions regarding our sash window repairs, restoration, and joinery services in London.

How much does sash window repair cost in London?

Sash window repair in London typically costs £150–£600 per window depending on the fault. Common repairs include sash cord replacement (£100–£200), re-balancing weights, and draught seal replacement. We offer a free site survey to assess your windows before any work begins. See our full sash window price guide.

Can you repair sash windows in a conservation area or listed building?

Yes — we specialise in period property and listed building window repairs. Work on listed buildings requires like-for-like repair rather than replacement in most cases. We use traditional methods and materials that meet conservation area requirements. We can advise on planning considerations during your free site survey.

Is it better to repair or replace sash windows?

In most cases, repairing original timber sash windows is better value and more sustainable than replacement — especially for period properties. Restoration preserves the character of the building and is often significantly cheaper. We’ll always recommend the most cost-effective option after assessing your specific windows.

Do you offer double glazing for sash windows?

Yes — we fit slim-profile double-glazed units into timber sash windows. Our double glazing for sash windows retains the traditional appearance while dramatically improving thermal and acoustic performance. This is particularly popular for Victorian and Georgian properties where replacing windows with non-original styles would be inappropriate.

Are you FENSA registered?

Yes, Golden Ratio Sash Windows & Doors is FENSA registered. This means all replacement window and door work comes with FENSA certification — a legal requirement in England and Wales that confirms work complies with Building Regulations. Learn more on our sash window replacement page.

Do you offer a free survey?

Yes — we offer a free no-obligation site survey across Greater London. A specialist will visit your property, assess your windows and doors, and provide a detailed written quotation. Call 020 3488 1695 or use our contact form to book.

How long does sash window draught proofing take?

Sash window draught proofing typically takes 2–4 hours per window. Most draught proofing jobs on a standard London terrace can be completed in a single day. Work can usually be carried out without the need to remove the windows.

Do you install bi-folding doors?

Yes — we design and install bespoke timber bi-folding doors across London. All doors are handcrafted to your exact measurements and can be finished in any colour. Double glazed as standard.

What areas of London do you cover?

We cover all of Greater London, with a focus on North, Central and West London. You can view the full list of boroughs we serve on our areas covered page. Contact us to confirm coverage for your postcode.

Can you match the style of my existing period windows?

Yes — we specialise in matching existing period window styles. Whether you have Victorian double-hung sashes, Georgian six-over-six windows, or Edwardian casements, we can craft exact replicas or sympathetic repairs that preserve the character of your property. Read more about sash window styles.

Do I need planning permission to repair my windows?

In most cases, sympathetic repairs—such as splicing in new timber or re-puttying panes—do not require planning permission. However, if you live in a Conservation Area or a Grade II Listed Building and want to install double glazing or fully replace the windows, you will likely need consent. We always advise checking with your local London council, and we are happy to assist with providing architecturally correct specifications. See our heritage repairs and compliance guide for details.

How long does window restoration take?

A standard sash window repair and draught-proofing service usually takes about 1 day per window. Full sash window restoration and slimline double-glazing retrofits can take longer depending on the drying time of paints, epoxy resins, and the complexity of the period joinery.

Does draught-proofing really make a difference?

Absolutely. Professional sash window draught proofing can reduce heat loss through your windows by up to 50%. It significantly lowers your energy bills, completely eliminates rattling sashes, and helps block out London street noise. For severe noise issues, check out our soundproofing sash windows service.

Do you provide a guarantee for your work?

Yes, we are fully insured and offer a comprehensive guarantee on all our joinery, repairs, and glazing work. Please review our terms and conditions for full warranty details. As a FENSA-registered installer, you can rest assured that our installations meet the highest industry standards for quality and safety.

Still have questions?

We are always happy to help. Get in touch with our team today to discuss your project.

Call: 020 3488 1695 Contact Us
Why Choose Us

London's Heritage Glazing Experts

🌎

Comprehensive Service

Here at Golden Ratio Windows we have built up an excellent reputation in our local area by offering the most comprehensive and expert service in London. From the planning stage to the finished article; we are with you every step of the way, making sure that whatever the task, you are completely satisfied with the end result.

See Our Services
🤝

Professional & Personal

With so many years working in the trade, we are happy to answer any queries and provide quotes for any work that you are looking to have done. Rest assured that you will be receiving a professional, yet personal service. If you are in need of any work in London or the surrounding areas, get in touch.

Contact Us
Logo

Get in touch

020 3488 1695 Email Us